FAQ

What is Matchline? What is the purpose of Matchline? How do I find/edit my profile? How do I find friends or other Bigs? How do I join or create a group? How do I find or create a new discussion topic? Why am I collecting points and what can I do with them? How do I receive points?
What is Matchline? Matchline is an online social community and peer-to-peer support system of Big Brothers Big Sisters volunteer mentors (Bigs).
What is the purpose of Matchline? The main purpose of Matchline is to strengthen your relationship with your Little and to give you tools to maximize your potential as a mentor. During your match period, you may come across times when your Little is struggling with an issue that you cannot relate to or resolve on your own. Matchline gives you the opportunity to seek out advice from other mentors who may have come across the same situation with their Little or are otherwise more knowledgeable with the topic. Matchline also allows you to make friends with other Bigs within your network and find more match activities to diversify your outings. Believe it or not but even kids get tired of pizza and movies!
How do I find/edit my profile? After signing in, a toolbar will appear at the very top of the page. With your mouse, hover over your name and avatar in the top-right corner to find your personal activity drop down menu. You can select any of the options in the drop down menu.
How do I find friends or other Bigs? On the main navigation options, hover over Bigs Only and click on Find Bigs. You can now search for a specific memberís username or browse through the members directory.
How do I join a group? On the main navigation options, hover over Bigs Only and click on Groups. You can now search for specific groups by keywords or browse through the groups directory. To create a group, click on Create a Group at the top of the page. Fill in the details of the group and edit the groupís settings appropriately. Donít forget to add a cool group avatar!
How do I find or create a new discussion topic? On the main navigation options, hover over Bigs Only and click on Discussion Topics. You can now search for specific topics by keywords or browse through the topics directory. To start a new topic, simply click New Topic at the top of the page.
Why am I collecting points and what can I do with them? Your points total is a reflection of your activity within the Matchline community. The more active you are, the more points you receive. Often times, we will receive a limited amount of tickets to things like concerts, sporting events, movies, or theater productions from generous donors who would like to give you and your Little the opportunity to experience something special together. However, depending on the popularity of the event, you may be required to have a certain amount of points to receive the tickets. If you have the minimum required points for the event and accept the tickets, those points will be deducted from your total so that next time, someone else can enjoy the donation. As we receive incentives like this we will send out a message through Matchline so check your inbox and the activity stream regularly.
How do I receive points? Like we said earlier, you receive points by being active on the Matchline site. You will receive points for everything from simply signing in to creating a new group. Here is a complete list of how to receive points: Points for creating a group: 50 Points for uploading a group avatar: 5 Points for group deletion: -50 Points for joining a group: 25 Points for leaving a group: -25 Points for an update: 5 Points for a comment or reply: 5 Group comment or reply: 5 Points for comment deletion: -5 Points for Completed Friend Request: 15 Points for Canceled Friendship: -15 Points for New Group Forum Topic: 20 Points for New Group Forum Post: 5 Points for Avatar Upload: 5 Points for Message Sent: 5 Points for New Forum Topic: 20 Points for New Forum Reply: 5

What is Matchline?

Matchline is an online community built as a platform to improve communication between you – our Bigs – and your peers as well as your Match Support Specialist.†Talk to our staff. Talk to fellow Bigs. Setup a group. You decide.

Big Brothers Big Sisters

Big Brothers Big Sisters is a donor-supported, volunteer organization that matches caring adults with a child looking for a role model. For more information, go to bbbstx.org.

TERMS OF USE:

  • Matchline is intended for use of Active Bigs in the Big Brothers Big Sisters Program.
  • Please be respectful of one another.
  • Profanity or disrespectful language will not be tolerated.
Copyright © 2012 Big Brothers Big Sisters. All rights reserved.